Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Chairs and Ash, we believe that online pokies and casino gaming should only ever be viewed as a form of entertainment, similar to going to the movies or playing sports. Never gamble with money you cannot afford to lose, and never use gambling as a way to earn money or solve financial problems. If you find yourself gambling more than intended or experiencing negative consequences, help is available.

Age Verification & Legal Requirements

By accessing this website, you confirm that you are 18 years of age or older (or the legal gambling age in your jurisdiction in Australia). Chairs and Ash does not permit access to anyone under the legal gambling age. Parents and guardians are encouraged to use content filtering software to restrict access to gambling websites.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone else, it may indicate a problem with gambling:

• Chasing losses: Continuing to gamble to try to win back money you've lost
• Hiding gambling activity: Being secretive about how much time or money you spend gambling
• Increasing stakes: Needing to gamble with more money to achieve the same level of excitement
• Neglecting responsibilities: Missing work, school, or family obligations due to gambling
• Failed attempts to stop: Repeatedly trying and failing to cut down or quit gambling
• Borrowing money: Using credit cards, loans, or borrowing from others to fund gambling
• Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
• Relationship strain: Gambling causing conflict with family, friends, or partners
• Financial problems: Experiencing unexpected debt or financial difficulties
• Lying about gambling: Dishonesty with family or friends about gambling habits

Self-Help Tools & Responsible Gambling Features

Most reputable online pokies and casino platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit in a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're prepared to lose before you stop playing
• Session Time Limits: Set automatic reminders or restrictions on how long you can play in one session
• Reality Checks: Enable pop-up notifications to remind you of how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gambling services
• Account Cooling-Off Periods: Take a break from gambling for a predetermined period

We strongly encourage you to use these tools to maintain control over your gambling activity.

Support & Help Resources for Australia

If you or someone you know is struggling with problem gambling, professional support is available. The following organisations provide free, confidential assistance:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free and confidential)
  24/7 online counselling and support for Australians affected by problem gambling
• Gambler's Help
  Website: www.gamblershelp.com.au
  Victoria's specialist gambling counselling service offering free face-to-face, telephone, and online support

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free support for problem gambling
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Evidence-based resources and support for problem gambling

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Help line: 1-800-522-4700
  Referrals to local treatment facilities and support groups

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de
  Information and support for gambling addiction prevention

If You Need Help

If you believe you have a problem with gambling, or if someone you care about does, please reach out to one of the organisations listed above. These services are free, confidential, and staffed by trained professionals who understand problem gambling and can provide support, guidance, and treatment options.

Remember: Seeking help is a sign of strength, not weakness. Support is available, and recovery is possible.